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AT&T launches a wireless backup for fiber internet outages

AT&T logo with an illustrated red and orange background.
Illustration: The Verge

AT&T has announced a new feature called Internet Backup that will automatically switch from a home’s wired internet to a cellular connection through a nearby smartphone should its fiber service experience a disruption. The feature is offered at no additional charge to customers with AT&T Fiber service and an “eligible AT&T unlimited postpaid wireless plan” with unlimited data.

Internet Backup is being rolled out to customers starting next week through a software update to AT&T’s BGW320 Wi-Fi gateways. The company says that fiber customers using different hardware “may need to upgrade to access this feature.”

To activate it, eligible customers must wait for a notification through AT&T’s Smart Home Manager app, letting them know their…

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