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Zoom 2.0 relaunches as an AI-first company without video in its name

Illustration of the Zoom logo on a blue and black background.
Illustration by Alex Castro / The Verge

Zoom is changing its name from Zoom Video Communications Inc. to just Zoom Communications Inc. In a post on the company blog, Zoom Communications CEO Eric Yuan writes that Zoom is now an “AI-first work platform for human connection” that delivers “modern, hybrid work solutions.” It’s a muddy, if vague, change compared to its 2020 rise when the classic Zoom Meetings product became synonymous with video conferencing and thrived as companies were forced to transition employees to work from home.

Now, it no longer wants to be known for video as workers have returned to offices, and bigger, better-resourced competition from Google, Microsoft, and Slack offers video as a feature of the office suites companies already pay for.

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