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Uber’s safety tools can be really useful, provided you enable them — here’s how

Vector illustration of the Uber app icon over a background of privacy imagery.
Illustration: The Verge

My Uber driver asked for my PIN recently. In my half-asleep state, I stared at him, alarmed, for a few seconds before it dawned on me: he was asking me to share the PIN Uber sent so I could verify my ride.

It turned out I’d activated all of Uber’s safety features while writing about Uber’s new safety customization section last month and then forgot about their existence entirely — which, to be honest, is pretty easy to do. Hidden away under Settings in the Uber app, Uber’s safety tools are less visible than all of its many services and even its Emission Savings feature (yeah, that’s a thing).

That’s a real shame because as a single female caregiver who frequently takes Ubers and has experienced harassment, I’m starting to appreciate the…

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