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AT&T apologizes for outage and says its network is fully operational again

AT&T logo with illustrated red and orange background.
Illustration: The Verge

This afternoon, AT&T confirmed that it has restored mobile service following a major outage that disrupted its network for customers across the US for much of Thursday. “We sincerely apologize to them,” the carrier said of subscribers in a statement on its website. “Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future.”

The company hasn’t yet offered any explanation as to what caused the outage. ABC News reported that the situation prompted the FBI and Department of Homeland Security to begin “urgently” investigating whether the carrier was the target of a cyberattack. Hopefully, AT&T will offer some clarification on the root cause soon, as…

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