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Uber Eats is shutting down thousands of virtual restaurants to make the app less spammy

Uber company name written on a multicolored background.
Illustration: Alex Castro / The Verge

Uber Eats is delisting some of the delivery-only restaurants on its app to help weed out low-quality listings, as first reported by The Wall Street Journal. The company has confirmed to The Verge that it’s introducing a new set of standards for virtual restaurants that should help cut down on listings that sometimes contain the same menu.

Virtual restaurants, which are also known as ghost kitchens, don’t have a physical location where you can actually sit down and eat. Instead, they’re often run out of existing restaurants, warehouses, and sometimes even parking lots and exist solely to sell food on delivery apps like Uber Eats, Grubhub, and DoorDash. While some of these locations are independently run, others belong to larger companies…

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