Security camera company Arlo is reversing course on its controversial decision to apply a retroactive end-of-life policy to many of its popular home security cameras. On Friday, Arlo CEO Matthew McRae posted a thread on Twitter, announcing that the company will not remove free storage of videos for existing customers and that it is extending the EOL dates for older cameras a further year to 2025. He also committed to sending security updates to these cameras until 2026.
The end-of-life policy was due to go into effect January 1st, 2023, and removed a big selling point — seven-day free cloud storage — for many Arlo cams. McRae now says all users with the seven-day storage service will “continue to receive that service uninterrupted.” But…
